Service Lines

The AggieService case management system tracks all human resource and payroll transactions for clients of the Shared Services Organization, Division of Social Sciences and College of Engineering.

AggieService is replacing the Shared Services Organization's use of ServiceNow. It is also replacing homegrown systems used in the Division of Social Sciences and College of Engineering.

All other UC Davis employees can use AggieService to ask a question, report a problem or get access to a live person for help with recruitment, reclassification, payroll and benefits.

More service lines are being added to AggieService, so please check back for updates.

If you’re unsure if this affects you, please contact us at, or call the help desk at 530-754-4772.

Supplemental content


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What is AggieService? Who does it affect? What are people saying about it? Learn more with this helpful infographic.

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