AggieService Update

September 13, 2016

Dear Colleagues,

We're delighted to announce that we have confirmed the updated onboarding schedule for the AggieService case management system.

As mentioned in an earlier email, we identified several key issues that needed to be addressed before we go live with the system. Those fixes are now being made and the updated training and onboarding schedules have been confirmed and are online here.

Thank you again for your patience and support throughout this implementation process. We are confident that this new technology tool is going to bring a new level of quality service, and we look forward to sharing it with you soon.

Please email us if you have any questions.

Project Team

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