Updates to ID card services

By Staff
November 16, 2016

In March 2016, the Shared Services Center (SSC), began conducting ID card tasks for all Staff, Academics, Visiting Scholars, and Retirees.  In partnership with Transportation and Parking Services, the SSC opened an ID card office on campus at the TAPS building.  To increase efficiency and decrease the amount of time an employee had to wait in line for an ID card, the SSC also introduced an online scheduling system, called Schedule Once.  Schedule Once allows employees to book a 15-minute ID Card appointment and sends the employee an appointment confirmation email, appointment reminders, and a follow up survey after their appointment.

Since the SSC opened the ID card office at TAPS, we have held 1,115 appointments, and printed an additional 1,178 email requested ID cards.  Since August 1st, the Shared Services Center has completed 500 ID card appointments. SSC conducted a survey with a 33% (162) response rate and 92% of employees rating their interactions with the ID card office as good or excellent.

After receiving many request for expanded ID card offerings, the SSC has upgraded the ID card software and added a second ID card machine at their office located at 260 Cousteau Pl. Suite 150 in Davis.  The second ID Card machine will allow the SSC to offer walk-in ID card times, same-day ID card replacements, and mobile operations on campus. For example, events serviced will be the New Employee Welcome or the Retiree Resource Fair.

The walk-in hours for ID cards will be Mondays, Wednesdays, and Fridays from 8:30am to 12:00pm, and Tuesdays and Thursdays from 12:30pm to 4:30pm. These new services are open to the campus.  

For more information about UC Davis ID Cards (AggieCards) please go to our Employee ID section.

If you have any questions, please contact the SSC Service Desk at 754-4772 or sschelp@ucdavis.edu for assistance.

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Contact the Service Desk at 754-4772 or sschelp@ucdavis.edu