Leadership Team

Front Row: Alicia Webber, Teri Sugai, Laura Townsley, Evelyn McCleer-Goodman, Sara Reed, Michael Bunt Back Row: Leticia Barba, Bob Jahn, Megan Villasenor, Kevin Bracken

The Shared Services Center is led by a diverse management team with a broad base of business experience. Led by Executive Director Sara Reed, the management team provides strategic and operational direction to the SSC. They also promote a culture where excellent service and client satisfaction are top priorities.

Meet the Leadership Team

Profile photo of Sara Reed

Sara Reed, Ed.D. Executive Director

Dr. Sara Reed is the Executive Director of the UC Davis Shared Services Center.  She joined UC Davis in 2012 as the Chief Administrative Officer for the BFTV Cluster, supporting four academic departments within the College of Agricultural and Environmental Sciences and College of Engineering.  In July 2014, Sara became the Director of the Shared Services Center, providing partner-focused support services, including human resources, payroll, purchasing, accounts payable, and customer service for 7,500+ staff and student employees and over 180 departments.  

Sara has led her team through team redesigns, designing and executing a campus and client engagement strategy, resulting in the highest client satisfaction rate to date for the Shared Services Center and growth of the service center client based and services. Sara has served the UC Davis community by serving in a leadership role for the Administrative Managers Group, leading the foundation of a Veteran Constituency group, working to create a networking program across the Davis and Sacramento campuses, and teaching leadership workshops for undergraduate students.  She was recognized in 2016 as a Chancellor STAR for her efforts.

Prior to her time at UC Davis, Sara served as an active duty military officer, leading teams of various sizes across the globe, and continues to serve as a Reserve officer.  She earned a doctorate from Drexel University, MA.Ed. from California State University – Sacramento, M.S. from Troy State, and BA from University of Minnesota.


Profile photo of Megan Villasenor

Megan Villasenor Assistant Director, Strategic Initiatives & Customer Service

Megan comes to the SSC with almost 9 years of University of California experience. She was an inaugural member of the SSC, helping to implement and lead the Service Desk. Most recently she worked managing the budget for Central Human Resources at UC Berkeley. She has a Master of Science in Business Administration and is committed to helping us improve our business operations and client interactions.


Profile photo of Teri Sugai

Teri Sugai People Services Manager (Interim)

Teri joined the Shared Services Center in October 2011 with 21 years of payroll/personnel experience in both private and public sector. She is in her 16th year with UC Davis. Before joining the SSC, she served as the Payroll Manager for the ARM HR/Payroll SSC worked in Central Payroll, Graduate Studies and Facilities Management. Teri is active on campus, currently serving as the Secretary/Recorder for the ADMAN executive committee.


Profile photo of Laura Townsley

Laura Townsley Finance Manager

Laura comes to the SSC with 27 years of experience of working for UC Davis. She started her career in Instructional Media which later became Information Technology, and served as MSO II at IET before coming to the SSC as our Finance Manager. She has seen the changing landscape of the University and brings to the SSC a breadth of knowledge and expertise.